Technical Support
SLA-backed assistance for Sales, Customer Service, Field Service, Marketing, and Finance & Operations modules.
Microsoft Dynamics 365 Specialists
Get more from your Dynamics 365 investment.
Dedicated technical support, structured training, and managed services for organisations running Microsoft Dynamics 365 - delivered by certified consultants.
End-to-end Dynamics 365 services
From day-to-day technical issues to strategic platform optimisation, we work alongside your team to keep Dynamics 365 working hard for your business.
Structured Training
Role-based programmes for end-users, super-users, and administrators - delivered live or self-paced.
Managed Services
Proactive platform health checks, release management, and continuous improvement aligned to your roadmap.
Configuration & Customisation
Workflows, Power Automate flows, model-driven apps, and tailored business process flows.
Integration Services
Microsoft 365, Azure, Power Platform, and third-party system integrations using Dataverse and APIs.
Reporting & Insights
Power BI dashboards, advanced finds, and analytics that surface the right data to the right teams.
100%
Certified consultants
24/7
Critical incident cover
15+
Years on the platform
300+
Active client environments
Why Dynamics CRM Support
Specialists, not generalists.
Our entire practice is built around Microsoft Dynamics 365 and the Power Platform. That focus means faster diagnosis, cleaner solutions, and consultants who understand your platform inside-out.
- Microsoft-certified consultants across Sales, Service, Finance, and Power Platform
- Transparent ticketing with full history, audit logs, and clear escalation paths
- Optional designated technical account manager on higher-tier plans
- Aligned to ITIL practices for change, incident, and release management
Platform coverage
- Dynamics 365 Sales
- Dynamics 365 Customer Service
- Dynamics 365 Field Service
- Dynamics 365 Marketing & Customer Insights
- Dynamics 365 Finance & Operations
- Power Apps, Power Automate, Power BI
Trusted by teams who depend on Dynamics
From mid-market organisations to global enterprises, our clients rely on us to keep their CRM running smoothly.
“Response times have been excellent and the technical depth is genuinely impressive. They unblock our team within hours, not days.”- Head of CRM, FTSE-Listed Insurer
“Their training programme transformed how our sales teams use Dynamics. Adoption metrics climbed almost immediately.”- Sales Operations Director, EU Manufacturing Group
“A genuine partner. They proactively flagged issues before our internal team noticed them - that kind of attention is rare.”- CIO, Global Professional Services Firm
Where we work
Remote-first delivery across the UK and Europe, with on-site support available for enterprise engagements.
London
UK headquarters and primary delivery centre, supporting clients across EMEA.
Manchester
Northern UK hub for technical support, training delivery, and managed services.
Dublin
European operations, multilingual support, and regional partner liaison.