Dynamics CRM Support

Dynamics 365 Training

Practical, role-based training programmes that drive adoption, reduce support tickets, and help your team get genuine value from Microsoft Dynamics 365.

Training tailored to your team

Whether you’re onboarding new users or upskilling administrators, our programmes are structured around the real day-to-day tasks your team performs.

End-User Training

Role-based sessions for sales, service, marketing, and operations users - focused on the workflows they use every day.

Super-User Programmes

Develop internal champions who can support colleagues, manage views and dashboards, and handle first-line queries.

Administrator Training

Deep technical sessions covering security roles, business rules, environments, solutions, and ALM best practice.

Power BI & Reporting

Build meaningful dashboards on top of Dataverse and Dynamics data, from basic visualisations through to DAX modelling.

Power Platform Foundations

Introduce teams to Power Apps, Power Automate, and the wider Microsoft Power Platform with hands-on exercises.

Bespoke Workshops

Custom sessions built around your processes, your data model, and your specific business challenges.

Delivery options

Live, virtual, or self-paced.

We deliver training in the format that works best for your organisation - whether that’s instructor-led classroom sessions, virtual workshops over Microsoft Teams, or self-paced learning paths your team can complete in their own time.

  • Instructor-led on-site sessions for groups
  • Virtual classroom delivery via Microsoft Teams
  • Recorded modules with assessments and certificates
  • Blended programmes mixing live and self-paced content
Plan a training programme

Programme outcomes

  • Higher user adoption rates
  • Lower volume of support tickets
  • Better data quality across the platform
  • Confident, capable internal champions
  • Stronger ROI on your Dynamics investment

Feedback from training delegates

“The trainer adapted the content to our exact use cases. By the end of the day my team was running scenarios end-to-end with confidence.”
- Head of Operations, Mid-Market Financial Services Firm
“Best Dynamics training we’ve had. Practical, well-paced, and built around how we actually work - not generic course material.”
- CRM Manager, International Healthcare Provider